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Resolved! Known Issue: Quest 2 SystemUX Crashes when using App Tray/Browser

Hello all, I played some VR last night no issues woke up this morning to find some weird problems. Initiallt the issue was SystemUX keeps stopping, I tried clearing cache and storage for the app to no resolution. I then ran a headset factory reset. T...

Resolved! Known Issue - Meta Device Code Not Working

Everytime I have tried to add another accounts onto my quest 2 the device code on meta.com/device says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.

Anonymous by Not applicable
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Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://store.facebook.com/help/support/). Here, you can contact the support team via email or liv...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Screenshot not working with controllers

I'm sure I can't be the only one that is having this problem, I can't take screenshots with the Oculus button and the trigger anymore. Did they change it, I can still do it with voice commands but it isn't always consistent or it takes too long to ca...

Can't use triggers for certain interactions (WEIRD ISSUE)

Hello, all, I am having a glaring issue with my oculus. Everything works fine until I boot up oculus link. I first noticed that the triggers weren't working for me in phasmophobia. Then, maybe a week later, I now notice that the laser pointer that co...

Quest Gen 1 Right Trigger Firing Incorrectly

Hello, I bought an Oculus Quest 1 back at launch and never had any issues with it. I hadn't used it in a couple of months and decided to get back into it a few days ago. For the first couple of hours I had no issue, but then the right controller star...

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