Get Help
Need a hand or looking to help others? Find answers and ask questions about your headset, accessories, and apps.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Known Issue: Quest 2 SystemUX Crashes when using App Tray/Browser

Hello all, I played some VR last night no issues woke up this morning to find some weird problems. Initiallt the issue was SystemUX keeps stopping, I tried clearing cache and storage for the app to no resolution. I then ran a headset factory reset. T...

Resolved! Known Issue - Meta Device Code Not Working

Everytime I have tried to add another accounts onto my quest 2 the device code on meta.com/device says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.

Anonymous by Not applicable
  • 80384 Views
  • 97 replies
  • 22 kudos

Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://store.facebook.com/help/support/). Here, you can contact the support team via email or liv...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

OculusSupport_0-1665172558560.png

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Oculus Developer Hub

Hello!I am trying to upload a game to my Oculus Developer account but get the following error: ERROR: We found issues with the APK during validation. Please check that the APK meets the 'Application Manifest Requirements', then resubmit your app. * T...

Teampuxty by Honored Guest
  • 1644 Views
  • 4 replies
  • 2 kudos

Unity project not showing up on Oculus Rift

We are trying to run a Unity project on the Oculus Rift S, but whenever we run the application, nothing shows up on the headset. What could be the problem? We will now describe our setup in detail. HeadsetThe headset seems to be well connected, the m...

WarningScreenUnity.png PackagesUsedUnity.png

Meta Avatars 2 Lipsync - PUN 2 & Photon Voice issue!

Dear Devs, I'm struggling with problem since a week. I use PUN 2 and Photon Voice to bring Meta Avatars 2 in a multiplayer environment. Below are my issues,1. When there is no Photon Voice setup in the scene, the Meta Avatars lipsync works perfect in...

Your copy of Oculus Platform Command Line Utility is old.

Hi everyone,Trying to upload my first Oculus app to oculus store using both OVR Platform Tool inside Unity and Oculus Developer Hub but it gives the following error.Your copy of Oculus Platform Command Line Utility is old. ** Version 1.67.0.000001 ha...

volcank by Honored Guest
  • 530 Views
  • 2 replies
  • 0 kudos

Hand Tracking with Unknown Sources

So I've started a unity project using the Oculus Integration asset and made a build with all the right packages, then exported the APK onto my Quest 2. When I open the app from the unknown sources library, it launches and runs perfectly, although it ...

zakq2014 by Honored Guest
  • 513 Views
  • 1 replies
  • 1 kudos

Resolved! Oculus Link crashes after playing PC(.exe) build game

Oculus Link crashes after playing PC(.exe) build game. I develop a game of VR(Oculus Quest 2) in Unity. I build APK file and can play it with an actual machine, but a bug occurs when I build for PCs(.exe file) and play with an actual machine using Oc...

kuryu92 by Explorer
  • 815 Views
  • 1 replies
  • 0 kudos

Hand Tracking Grab Release Distance

I've noticed it's difficult to release objects if you grab them far from the origin. What I mean is, (using hand tracking) if you pinch grab an object close to its origin then it's easy to release. But if you grab it from a point farther from its ori...

DXLVR by Honored Guest
  • 290 Views
  • 0 replies
  • 0 kudos
Labels