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Forum Posts

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Meta Quest 3 USB Update Mode Loop

I have tried every option to boot out of this loop and nothing worked. So I had to get a replacement. Upon sending my replacement they advised I wouldn’t get a new one back for 8-14 business days (2-3 weeks). I obviously got upset because I spent $50...

v40 update bricked Quest 2 headset

The v40 update started yesterday, after it was downloaded my headset rebooted to the blue meta logo and got stuck there, I left it overnight to see if it would complete, no luck so tried a hard restart this morning by holding down the power button, t...

Resolved! Content unavailable when asked to continue for an update

The Oculus app started constantly prompting that I hit continue for an update. When trying to proceed, it takes me to a blank page where the following text greets me; "Sorry, this content isn't available right now". No errors or explanations are show...

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B00ie23 by Explorer
  • 586 Views
  • 1 replies
  • 1 kudos

Link Lags when play with OBS

After updating to version 42, when playing through a link, it doesn’t matter whether it’s AirLink or a wired link, what are the settings, bitrate, screen frequency, resolution, it doesn’t matter, but there are very unpleasant and constant lags, ONLY ...

Awangl by Honored Guest
  • 1399 Views
  • 4 replies
  • 0 kudos

Resolved! Quest 2 tracking and updating issue

Each time I start it since plugging it in and updating, it says tracking lost (even when in optimal conditions where it has previously worked no issue since I got it). It tracks for a few seconds then glitches out and says tracking lost again. Furthe...

Vartexy by Honored Guest
  • 829 Views
  • 3 replies
  • 0 kudos

Issues with Air Link after v.38 update

Ever since the latest Oculus Quest 2 update v.38 I started having serious issues with Air Link connection.I get constant stuttering, visual artifacts, loss of bitrate. In general it now looks like a compressed YouTube video. Which is sad because it u...

Can't update Version or connect to games' servers for online.

I am on the original Oculus Quest but I couldn't chose that. I stopped being able to join other players in games (thought I can join parties) because I could no longer connect to any game's server. I noticed that I am still on Ver. 37. However, it sa...

Scotcha by Honored Guest
  • 429 Views
  • 0 replies
  • 0 kudos

Since last update Oculus Browser isnt working

Good Day EveryoneI havent seen a new post here about this topic but ive seen the terrible reviews about the oculus browser in the app store with the same problem.My problem is following.Sine the last update its no longer possible to watch any VR cont...

Cant update a game

So I recently tried downloading the latest update on b and s nomad but after the update started it just cut out and I have lost the ability to update the game so now I am stuck with an unupdated game with hundreds of bugs anyone had this before and d...

Black screen after software update

Yesterday I updated the software on my oculus quest 2. After the update when I turn the headset on I see black screen and the area I selected as guardian before the update. If I get out of the zone I see with the oculus camera. I tried to do a hard r...

PC App can't reach Oculus Service

I have checked all the other threads (the most recent being in February of this year) to try and figure out what is going on but nothing seems to work. I updated my Oculus app today and it gives me the message "can't reach oculus service". I have che...

upgrade from cv1 to quest 2

I have cv1 and i want to upgrade to quest 2 but I have some questions...does all of my games will transform to the quest 2? becuase I heard that I'il need to buy some games all over again like Arizona Sunshine of Super Hot and Trover Saves The Univer...

ofek2k by Honored Guest
  • 995 Views
  • 2 replies
  • 0 kudos
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