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Forum Posts

(Not Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

USB UPDATE LOOP - Unable to factory reset

Can jot get any response in regards to issue of the USB update on a loop. Can not do factory reset either in headset or phone as cant find headset. Was biught as present and this happens. Help

Lay2024 by Honored Guest
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Resolved! USB 3.0 issues with Quest 2

I see lots of similar posts about things surrounding this issue but they usually get brushed off, I am hoping that making this post and outlining what I have done so far it may finally prompt a fix. Essentially the issue is that when connecting with ...

Resolved! Adapter for USB-C to USB should come in the box

I just got my Oculus Quest 2. so i'm new at it. My CPU does not have a USB-C port. i think it is silly that they do not include this adapter in the offical Oculus link cable box. the adapters off amazon are saying they will charge the unit, but cant ...

Resolved! Oculus rift sensors usb change randomly ?

So for the past maybe 6-12 months iv noticed my vr going weird half way through playing or at random points . Iv now noticed that for some reason my sensors that are both plugged into USB 3.0 will randomly change and say they are now 2.0. I will unpl...

RetroZen by Honored Guest
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How do i revert the USB "do not allow" action?

By accident i clicked the "Do not allow" option when plugging my quest into my laptop with a cable, and now i cannot access files or do anything with it, is there any easy way to revert this? Any method would be much appreciated

Oculus Link On Quest Not Working

I use Oculus Link with my Original Quest. I use the charging cable that came in the box. When I use it, it sometimes isn't detected. My PC is above the requirements, so I don't know why it was doing this. It said "General device problem", which is in...

Wumixe by Honored Guest
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