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Forum Posts

Resolved! Known Issue: Quest 2 SystemUX Crashes when using App Tray/Browser

Hello all, I played some VR last night no issues woke up this morning to find some weird problems. Initiallt the issue was SystemUX keeps stopping, I tried clearing cache and storage for the app to no resolution. I then ran a headset factory reset. T...

Resolved! Known Issue - Meta Device Code Not Working

Everytime I have tried to add another accounts onto my quest 2 the device code on meta.com/device says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.

Anonymous by Not applicable
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Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://store.facebook.com/help/support/). Here, you can contact the support team via email or liv...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Resolved! USB 3.0 issues with Quest 2

I see lots of similar posts about things surrounding this issue but they usually get brushed off, I am hoping that making this post and outlining what I have done so far it may finally prompt a fix. Essentially the issue is that when connecting with ...

Oculus link on alienware 15R3 stuttering

Hi Guys,I am stuck with my oculus link not workingI have this Alienware 15R3, 32GB, I7/7th, and an nvidia 1070 GTX 8GigWhen I check my USB connection with the oculus app it says it's all good.But Link (via cable) is stuttering to an extent that it's ...

Heikog by Level 2
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windows oculus app not finding headset

im able to connect the headset to pc, pc detects headset as MTP but the oculus app cant find the headset via usb i have the developer turned on and the usb connection dialog onive tried restarting the headset multiple time, different cables, ports

USB-C Headphones Not Working

So I use to be able to use my Steelseries Arctis 1 Wireless Headphones for my Quest 2 but recently they stopped working. The headphones work on my computer so it's not them. My wireless receiver is however USB-C. When I go to look at the device it's ...

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