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Resolved! Known Issue: Quest 2 SystemUX Crashes when using App Tray/Browser

Hello all, I played some VR last night no issues woke up this morning to find some weird problems. Initiallt the issue was SystemUX keeps stopping, I tried clearing cache and storage for the app to no resolution. I then ran a headset factory reset. T...

Resolved! Known Issue - Meta Device Code Not Working

Everytime I have tried to add another accounts onto my quest 2 the device code on meta.com/device says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.

Anonymous by Not applicable
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Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://store.facebook.com/help/support/). Here, you can contact the support team via email or liv...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Resolved! USB Error

Hello, could someone pls help me?Today when i turned on my pc and plugged in my headset, i got a message from Windows that something went wrong last time i was using the Headset and now it wont connect anymore. The light in the headset also doesnt li...

Welcome to Windows Mixed Reality --- Connect Your Headset

My Oculus Quest 2 setup is working except when I wanted to try Flight Simulator 2020 and do so via Mixed Reality Portal. I'm hung up with Windows Mixed Reality Portal asking me to connect the headset which it is by way of the Oculus Link cable. When ...

Rift CV1 no longer detected, headset shows solid white LED

Went to use my CV1 yesterday and found that Windows 10 and the Oculus software no longer detect it, and the HMD has a steady white led at all times, as opposed to the amber light when it's "idle." I have tried:Reinstalled the Oculus software (multipl...

Bentai by Level 2
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Cant install anything (Windows desktop) support no help :(

Hi all, Have suddenly come across this issue whereby I can't install any apps at all on the Oculus/Meta Windows desktop app. I have notifications stating an update for a game is in the queue, and an update to the oculus app itself is in the queue, bu...

Can't get past the 3 loading dots in the headset

I didn't touch the Rift S for 5 days and when I picked it up again this morning, I couldn't get past the 3 dots. The software tells me both cables are connected but the sensor check after that keeps failing. Any suggestions?

Windows 10 Crash when using Oculus App

Hello Everyone, Since the last Update, i experiencing crash of Windows 10 BECAUSE of the Oculus Rift App.I only have the time to read that Oculus updated itself 2 days ago and after this, i have a Black Screen followed by and automatic restart of my ...

Headphones and Oculus App

Hey everyone. Was hoping for some help with this. I installed the Oculus software on my windows laptop and since then I no longer have any audio through my headphone jack. When I try to change the output in my sound settings the only option are my sp...

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