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Resolved! Known Issue: Quest 2 SystemUX Crashes when using App Tray/Browser

Hello all, I played some VR last night no issues woke up this morning to find some weird problems. Initiallt the issue was SystemUX keeps stopping, I tried clearing cache and storage for the app to no resolution. I then ran a headset factory reset. T...

Resolved! Known Issue - Meta Device Code Not Working

Everytime I have tried to add another accounts onto my quest 2 the device code on says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.

Anonymous by Not applicable
  • 94 replies
  • 22 kudos

Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page ( Here, you can contact the support team via email or liv...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...


New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Unable to travel

Hello,I installed Horizon Worlds for the first time a few days ago. I've never been able to travel to another world including the tutorial. I receive an error message "unable to travel". My headset is a Quest 2. I've tried the troubleshooting steps s...

Meta Worlds Coming Soon

I have no idea how to post in here so if this is in wrong forum, my apologies. So I got my Meta Quest 2 on February 23, 2023. That was 72 hours ago. I saw the app Meta World and want to go into that world. But all I get is that it's coming soon. I li...

Missing Horizons world app

I haven’t played Horizon World yet after a year of having the Quest 2 so I decided to try to play it but it wasn’t there like last time I had it installed so I don’t know if it’s because I haven’t touched it in a year or if it’s something else

Fix for Horizon World Coming Soon

I've gone crazy to let me install it, I put my meta account, It won't let me, I put my oldest facebook and it doesn't give me a solution? switch to a new facebook account dated 1960 if it worked without problems!.

AdanCMB by Level 2
  • 0 replies
  • 0 kudos

Still can't download !

On Quest 2 it said ad to wishlist and in the store it said coming soon. How do i download this?