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Hello!We are worried that all our apps that are currently on App Lab under the "Beta" or "Release" channel will be automatically made public on the horizon store after August 5. Can someone tell us if this is true or not?Thanks in advance!
We are unable to link a bank account to our Developer dashboard.At first it was asking for bank info but never worked. Now it doesn't even ask for any bank info, it just fails. Tried setting a new account which does the same thing. Clicking the "Get ...
So I have these 2 approved app lab games I made but I would like to delete them because im making a fresh new one. The first one is called "Kapuchin" and the second is called "Ossisim". Let me know if you guys can assist me with this! Thanks, Vlad.
I uploaded a new build to Oculus Quest App Lab (alpha release channel). Usually, automated testing runs immediately and finishes within a few minutes. Then, the app updates for everyone. However, I am experiencing an issue where no tests are initiate...
Our app release got stuck in a strange state where:- We have an initially approved app for release - that cannot be scheduled for release earlier than two weeks (not sure why?)- Have an updated App Submission with new release scheduled for "immediate...
Hi,I just uploaded a build onto App Lab and in the automatic testing results it showed "MALWARE_FOUND" under the Malware review test sections. But it didn't show any more information in regards of which part of the build is causing this, unlike some ...
Is there anyone else experiencing issues with submitting their compliance requirements in the developer dashboard? There was a Data Protection Assessment which was to be done on May 27th which we sent for submittance on the 26th but the submission st...
Hello everybody, I have a game live on App Lab, and I was just wondering if there was a way to move it to the Oculus Main Store, or if it strictly depends on the Meta Quest staff Thanks,Best
Meta rejected all my admin verification requests because they couldn't read the docs I sent them (multiple times with different lighting conditions (artificial and natural) and resolutions).They also suggest trying to verify as an organisation or wit...
I want to submit my application for review in app lab and fill in the meta fields. The final step was choosing the price of the application, but I can't choose it (I need to set it to free) because the dropdown is loading endlessly. What should I do?...
From what I can understand, a Quest App is available by the app id link before being reviewed. This allows users to install the app from a direct URL rather than the AppStore. Our app is viewable on PC by the App Id link, and everything looks fine, e...
We're planning a rolled out release of our App Lab app using Meta keys to give to our early users. We thought we would be able to track various campaigns with different sets of keys from the developer dashboard, but our test keys are not showing up a...
I would like to be able to create a one-time purchase bundle that will give our consumers access to a collection of apps at once. Is such a thing possible?Our apps are all under the App Lab store, by the way, if that matters.
Hi, I'm having a problem that I cannot submit my app to App Lab even though it says "All items are ready to be submitted". This is the error message when I click the Submit to Store button"An Error Occurred!MessageGraphQL server responded with error ...
In the developper dashboard, Analytics pages are definitly empty for weeks... Except of "Marketing Attribution" and "User Engagement" that gives an approximation of the sales with "Conversion". We have more than the first step of 100 sales for sure. ...
Hello! I am having some problems with the platform these days. I uploaded my app to App Lab on March 9 but it stills stated as submitted for review while the app build passed succesfully the tests. It is weird because i can find the app in the App La...
I'm hoping to clarify something vague in the documentation for Quest app specs going to App Lab. Can anyone confirm if it's possible to publish an app to App Lab that only uses hand tracking? Elixir on the Oculus Store, for example, does not seem to ...