Hi, I'm trying to work with Add-On keys for our game. I've generated few hundred keys and was able to download them, but they are never appearing on my side in a Keys => Add-On section, I've attached a screenshot how it's looks like on my side (guy f...
Is it possible to remove my app lab game from the search result on the meta store? Because I would like to work on it a bit more and not let people download it right now.
When I create a new organization from https://developer.oculus.com/manage/organizations/create and upload an app using ovr-platform-util, I get an error message "ERROR: Before uploading the build, please agree to the developer sales agreement from th...
Trying to manage our release channels for a live app on App Lab using the Developer Dashboard. It looks as if there's a bug recently introduced in release channel managment. We can't see or modify the list of Subscribed Users. See below screenshot:No...
Hi, my name is Ariel. I have been having issues trying to contact the Oculus Support Team. I have created two tickets in which they both got a response saying they were assigned to Oculus Submissions Team. It's been 2 months already and I haven’t rec...
Some of our customers have told us that they either cannot submit an app review after multiple tries (see picture) or that they have added a review but it does not appear (we also cannot see any on the developer board). We also found out that some of...
I have not been able to reply to user reviews for the last weeks in my Dashboard. When submitting my reply I receive this error message: Message GraphQL server responded with error 1357006: We're having trouble with completing your request. Please tr...
I am trying to submit a higher version of my app but I get the following error:"The current highest version code of this app is 11000, but an APK with version code 11201 has been submitted. (..) Rebuild your APK with a version code 11001 or higher an...
