Hello,We received an email from our user regarding an issue they experienced with in-app purchases. What suggestions can we offer to help resolve this issue?"I have installed the mindway app on my quest 3 and tried to sign up to a membership plan usi...
Hi,I'm currently trying to figure out how to list all versions of an Core App via the GraphQL Api (or some other api).I've found the app ids of the Core Apps (e. g. 519080484913803) However the normal requests you'd use for an app like Beat Saber (24...
Hi,I have the Meta App Lab beta channel that I no longer need for the time being. I want to disable the build that's on there such that no one can use it but I don't want to remove the users that have signed up already for it. What's the best way for...
Hi! I'm currently seeking funding to develop a game for the Quest. There are various reasons I think our game ideas are strong and may appeal to players, however finding hard data to support our reasons is hard. Typically we could use questionnaires ...
I uploaded a build to my app's alpha release channel on App Lab and set up a test user.When I log into the Oculus App using the test user's email address and password, I do not see my app on their store.Any ideas what I missed?
When i tested the IAP button on my headset i was prompted to an oculus payment screen where i paid $.01 for a durable item that will cost users $4.99. For me the payment was successful, but for the users once they put in their pin to complete the pay...
When I tap on create organization it keeps telling me that I have to turn it on even though it is on
I purchased a Pre-paid Mastercard and it will not me buy a game. The card has enough funds, is activated and I made sure I put the information from the card in into the Meta store correctly. I have tried both my phone and computer but neither work. I...
We had out Binary Reviewed, and was asket do modify our Meta information.We modified the Meta information, submitted, and then after a month and a half waiting we had the SAME BUILD rejected because of the problem with IP Infragment (I'm the director...
Hi all, I was hoping someone could help with a link or explanation of how you go about getting an App published onto the Oculus Store rather than just the lab? The FAQ section has a section about 'Store Submission FAQs' but it doesn't really tell you...
I have a simple game that I'd like to publish and think its a good candidate to go on the carousel you see when you open the quest web browser. Is there a guide I can follow?
Hi,We have been developing an app and have recently started alpha testing. Most of our testers are in the UK and the app has been running fine, however we have one tester in Bahrain who's app seems to stay on the loading screen (3 white dots) and it ...
We started uploading builds to test in App Labs to our unpublished tracks in App Labs but our app isn't showing up for our developer accounts. I've seen other unpublished apps show up in my library before we even upload a single build.What can we do ...
Where can I find a full list of currencies that are supported by Quest for IAP? The docs state that "The IAP item will be converted to the local user’s preferred currency at the time of purchase" but I cannot find a list of:The supported currenciesTh...
I'm trying to make a application for Oculus Go, but can't find Oculus Integration v18 for download. Is it even avaiable for download?
I recently got an invite email from my employer to install a pre-release version of a game we're working on. I clicked the link in the email, which took me to a login page. Upon logging in, I was taken to a page that said "Congrats! You can now find ...
Hello, We are currently developing an application for a customer that uses the Rooms, P2P and matchmaking APIs. We would like to distribute this application to the customer via the RC channel (not the Production one).Unfortunately, we have noticed th...
Hi.My name is David from Studio HG.I want to stop selling my game and delete it. My games are no longer on sale and now I belong to another company, which could be a problem. Can I delete both of these games?It cannot be deleted because it says it ca...
I see that the submission process has been redesigned so the help documents are out of date on this topic. My team would like to simply update our Store Page Cover Art and assets for a visual redesign but the Oculus Dashboard does not let us submit t...
Hi, I want to build something like stepN, featuring sports games and VR Someone can help me figure it out?Thanks.
Hi all, I've been submitting my game for App Lab last November and after 7 weeks, they came back and said there was an issue with our Privacy Policy. After fixing this, they came back again 2 weeks later with another issue with head movement ratio (w...
Hi!I am curious about the possibility of posting any medical / healthcare applications to Oculus Store, since I am looking forward for making applications in this niche. As I found in their content guidelines, it is prohibited. However, maybe you hav...
The new VCR mentions needing to be an approved developer to be able to publish on Quest store. https://developer.oculus.com/resources/publish-quest-req/That being said, nowhere does it mention how to apply to become an approved dev. Any information o...
When uploading a build to the developer hub, you can mark assets as required. If you don't mark assets as required, they will not be downloaded. Are non required asset files never downloaded? Or is there a way to download them. In one of my builds, 3...
I just need to know how long will take to publish the app on Oculus store, we've developed and uploaded the our VR app on developer dashboard a month ago, it is available through App Lab couple of minutes later after uploaded. But since then no more ...
I want to make app with two Activities, first - VR mode with Unity, second - with native android ui written in java/kotlin. So I faced the problem that I can't combine these in one app by changing com.samsung.android.vr.application.mode or any other ...
Hello there to you all!I work at a technical and vocational school which provides courses in the area of Videogames and we intend to acquire 2 Oculus Quest 2 for development purposes. For the moment I have questions regarding on the account(s) needed...