After setting up my Rift S this morning, I played for approximately 2
hours and ran into an issue in Beatsaber where my body movement was not
longer being tracked and I couldn't move my sticks anymore. I went back
to the home screen and noticed that ...
I got the same support e-mail late last evening. I was able to respond
quickly and the CSR asked for my production information and purchase
receipt from Amazon. Once I sent it they said they'd look into it and
"get back to me".
At this point I'm able to consistently reset the cameras for a random
amount of time by unplugging the USB and plugging it back in, but I've
been unable to consistently determine what exactly causes the error.
Also tried rolling back my nvidia drivers to 417.71 and that also worked
for about 15 minutes and it died again. Hey support, anyone want to
answer for this or are you just happy to have our money?
