Hoping this is seen by someone who can escalate my issue, because im at
a loss what I can do now.My 2nd HMD started getting a fault only 4 weeks
after it was replaced.I 1st put a ticket in on 12th June (Request
#211991) about an overheating headset, ...
After hours of trying things in windows, I can only work out that the
Rift is broken my ticket is: Request #170343 hoping this post helps
me get an action on my ticket. Tryed reinstalling Windows, different
PCs, different controllers and updating e...
My rift will play perfectly well for around 30 mins, then turns off, the
software will not recognize my HMD (windows goes nuts trying to
reinstall 2 devices : HID-Compliant device) sometimes saying my firmware
is 707/unknown but should be 707/41670v3...
For people following this, I have now had a shipping notice of a
replacement Unit. I will update once I get it. Thanks to anything you
managed to push Cyber if you do so.
As these guys said, its not acceptable. People ask me "where is your
rift?" and I have to tell them "still with Oculus".. they response is of
shock and how I should just ask for my money back. Not only is Oculus
getting a bad name with me, but all th...
Hi Cyber, could you put the screws on again please? its now 6 weeks with
no rift, no response other than "I wanted to ensure you that we are
still working on your case! Deeply sorry for the delay it's taking, but
we'll have the latest replacement out...
Thanks Cyber, I was contacted shortly after your post. Its a shame I had
to resort to publicly shouting about my issues on the forums, but needs
must I guess.Hopefully I can be lost in VR again soon!
