I went through it when I 1st got mine. Worked for a few days then orange
led/no display one morning with no updates being applied. Worked through
the support ticket via email for just over a week sending them pictures
of the serial #s and logs. Last ...
How about this... Bought 3 S7 Edges at the same time and a Gear VR.
Setup my device over a week ago and didn't get the 6 game bundle. My son
tries his device on the Gear VR today and he gets the bundle offer.
Haven't tried it on my wife's phone yet.....