My device has been with Oculus for 3 months now, due to a failure in the
proximity sensor which was preventing the device from waking up when
putting the headset on. I have had over 20 emails to support and they
give no information at all, but assure...
Same to be honest, I have been meaning to take it up with consumer
rights/small claim court, which I will do next.I have filled out that
link you have sent, hopefully it spotlights how terrible their support
is and can deter people from using it.
Exact same issue here, 3 months have gone by since they received my
Quest, it was a simple proximity sensor failure, should be quick to
replace, but I keep getting these generic support replies (over 20
emails) with absolutely no information on where...