their solution is buying a refurbished unit at half the cost $159.99. unacceptable as many units have been bricked by an update they literally force you to download before being able to reuse the device. in my case it was perfectly fine till last upd...

so their purposely bricking headsets now?! went through the same. headset was at 90% and charging during the update... upon restart, logo followed by a never ending dark screen. let it sit for an hour like that. restarted the headset, same thing... t...