since ‎12-28-2021

User Statistics

  • 28 Posts
  • 0 Solutions
  • 12 Kudos given
  • 16 Kudos received

User Activity

So 2 more weeks have passed and no response. This has been going on since at least February. Meta has absolutely no customer support! Original request (6773154) which at some point got changed or combined into (7190441)
Been dealing with customer support for months now because Meta lost the controller I sent in for replacement. After 2 months of back and fourth I broke down and bought a replacement. They had no problem taking my money and sending me that one, but bo...
I have been having the same problem since Christmas. I’m unable to add my credit card information to make purchases. I have contacted customer support numerous times and keep repeating the same troubleshooting steps. I was told back in January that m...
So it has now been 27 days since I first reported my issue of purchasing games from the Oculus store. Oculus still hasn’t fixed the problem or respond in any meaningful way. I just get the same generic email that says that a dedicated team is working...
So I still can’t purchase games it has been 3 weeks with no hint of a solution in sight. I finally got a message and it said that I need to have “extended patience.” My question is how much “extended patience” do I need? A full month, 2 months, 6 mon...