I've had an open service ticket open since October 2021. No progress has
been made on my ticket and I keep getting the same reply from customer
service reps Rob and then I got handed off to ArthurA. I was asked to
return everything in the original pa...
Quick (and final) update: We FINALLY got our remaining controller. This
took forever (as you can see in this thread). Hopefully I am the worst
case scenario here and there aren't many folks like me who have been
dealing with this for so many months. ...
Sorry to hear, Joni. The latest issue I am now seeing on my end is I am
not even getting a reply on email anymore. I sent one on the 24th that
probably went into their blackhole and just replied again asking for an
update. If I ran my business this w...
Just got another disappointing update from Oculus...just for context for
some new readers to this thread, my issue has been going on since
October 2021 and yet I still cant get a left handed controller due to a
computer issue on their end and here is...
Ugh. The drama continues...We still have no left controller! This was
the reply I got when I asked customer service to manually override the
system and send us out the left controller replacement: "It is possible,
but I cannot do that from my end bec...