So, I've seen a lot of posts here about RMA's and long wait times. I
shipped my unity out 2 weeks ago, and it was confirmed recieved. Every
time I try to chat with Oculus Support, all they can tell me is that
it's at the warehouse, and will be shippe...
So, I have a new and even more concerning update. As of right now, they
still don’t know where my devices, and I have not heard from them in a
week until today. It wasn’t exactly the response I expected, instead, it
was a brand new RMA asked me to re...
So, I just got a very concerning email from support. “First and
foremost, we apologize for the delay with your replacement. There seems
to be an issue where where according to FedEx tracking, the package was
already delivered. However, as per our war...
So, I am still at a standstill. It has now been 4 weeks since I've
shipped out the headset, and over 3 weeks since they've recieved it. The
only communication I've recieved is the last "we have not forgotten
about you" email.