Can someone advise how to overcome this unusual review response from our
app? Our app is designed to control a line of educational robot
products. The robots have a camera and servos, arms, legs, etc. The
Oculus app allows the user to view what the r...
After the 39 update, when my Quest 2 is powered on, it shows three dots
on the screen. Those three dots start to fade and are only slightly
visible. Then, you can hear the sound of the home environment, and I can
use the controllers to make the blip ...
From what I can understand, a Quest App is available by the app id link
before being reviewed. This allows users to install the app from a
direct URL rather than the AppStore. Our app is viewable on PC by the
App Id link, and everything looks fine, e...
I have an app that is under review. I have binary and meta image updates
for the app, but there is no cancel button. There is no way to
delete/cancel/modify the app submission. What are my options?
We can't upload a build to the store because we receive "A server error
occurred" with the ovr-platform-util command line. There's no additional
information other than a message to perform a self-update, even though
it reports the version is up to da...
Does anyone know how to communicate with Oculus/Meta/Facebook to appeal
their result? Many approved apps depend on 3rd party hardware, so we
would like to know what makes ours different?
How did this Virtual Desktop app pass the review process if it also
requires a 3rd party product (i.e., computer): Virtual Desktop on Oculus
Quest 2 | Oculus We're stunned that Oculus is preventing our company
from publishing an app that allows stude...
Does anyone from Oculus check the developer forum? We're having trouble
with AppLab - our app is not viewable even though the message popup says
it is. Please assist so we can have our app used by customers. It has
been over a month since the app was...
Thank you for the reply - how were you able to contact Oculus Support?
We only seem to be able to send messages on this forum, and
Oculus/Meta/Facebook does not respond to these messages.
Thanks for your reply. We submitted the app almost two months ago. The
confusion is regarding the message that we keep getting. Also, a few
hundred blog posts, articles, and third-party applab websites all state
our app should be available immediatel...
