Yesterday the controllers did a firmware update and then the menu screen
started freezing every few seconds. It will work fine for 2-5 seconds
and then freeze for a few seconds. Downloads keep going etc. but both
controllers freeze and the screen fre...
Why are you telling people to reach out to support. We all need help
here and support is useless.Support denies that this is a problem even
though it's a "Known issue"Support just tells you to reboot and then
re-pair your remotes and then factory res...
The problem is definitely something WiFi related. This is all after a
factory reset. I have tried with 6 different wifi configurations. Main
router with 2.4 and 5ghz. Cell phone hotspot, both sharing the house
wifi and sharing the data connection on ...