Hello, we have developed a VR educational and medical app and submitted
it for approval on App Lab. We have 2 questions regarding user reviews
and "verified owners":1. Can a user who is NOT required to log in to our
app with an account & password to ...
Hello, we are developers of a VR app. When we tried to add a new Meta
account email to our app's Release Channel on Oculus Developer
(https://developer.oculus.com/), we got this message: "We couldn't find
anyone with the Oculus email."This email is a...
Hello, we are developers of a VR app. When we tried to add a new Meta
account email to our app's Release Channel on Oculus Developer
(https://developer.oculus.com/), we got this message: "We couldn't find
anyone with the Oculus email."This email is a...
We are unable to pair (connect) 3 of our Quest 2 headsets to 3 of our
Windows PCs with NVIDIA GeForce RTX 2060 via Quest Link cable, after
updating our headsets to the latest software.We have tried un-plugging
and plugging the Quest Link cables, rest...
We have submitted our app to App Lab one month ago. It is still under
review, but we have invited people to try it and they are more than
happy to write a review on our App Lab product page. Here are the
questions:We were informed that the page kept ...
We ran into this issue too. Our clients are using 60 Meta Quest 2
headsets with the latest software and the latest Quest mobile app but
saw the same message when turning on their headsets (which they haven't
used for quite some time). I couldn't find...
We have 2 Meta Quest 1 headsets that we did a factory reset. The first
(and only) screen that showed up after the factory reset in both
headsets was the 5-digit pair code. We entered the code on either iPhone
or Android smartphone, but all we got is ...
We had it solved. Finally.We simply downloaded the latest GPU driver
(NVIDIA in our case) on both our Windows PC (Windows 10) and laptop
(Windows 11), installed it, and the red "incompatible" error message is
gone in the Oculus desktop app. And we we...
Since the software update in our Quest headset. How do I know if my
desktop PC has integrated graphics or not? It would be great if you
could let me know, thanks!
