I downloaded the app to my phone, linked my facebook account. The Phone
App connects to quest 2, and you can change the wifi and see the
batterylife of the headset and controllers etc. Its the headset that is
stuck trying to download the updates.
Same here, arrived today, just ran initial setup says downloading update
1 of 2, and freezes. Rebooted my router, linked it to the phone app,
connected both to same wifi, nothing happens. tried factory reset, same
issue. Really regretting buying this