it’s just started to work! I had to charge mine past 70%. It’s downloading now hope it helps you x

That’s comforting though. I’m glad it’s not just my device 

I just received my new meta 2 and I’m having the exact same issue. Restarted. Rebooted. Factory reset and everything. Tried my router and my hotspot. Just waiting for it to charge past 60% and try again before I give up completely.