Few days ago I updated the main software OS of my Oculus 2 and since
that it doesn't charge properly. Red light indicator never becomes
green. When connected to power I see 100% but still charging. When I
switch on my headset it's only 50-52% charged...
I even can't exchange my device, because only in a few countries they
offer such option. So yep, they lie about this issue saying there are no
reports about it while there are a lot, then they ignore to take a
responsibility and provide a proper supp...
Meta's support is useless. They lied to me that they didn't have any
reports from other users about similar problem, while there are lots of
reports here. They messed up with a software update and don't want to
take any responsibility. If you are in ...
Yes. My device still doesn't charge after software update. Your official
support didn't help and recommended to buy a second hand device on eBay.
Seriously? What kind of customer's care is it? I live in a country which
is not supported well, because ...
Hello. Dear Oculus Support could you please help me to solve the issue.
So I proceeded with a ticket and they recommended me to make a Factory
Reset which didn't solve an issue. But I was surprised that you
customer's service staff lied to me saying ...