Two months ago I reached out to Meta Support to see what sort of options
would be available in case my controllers broke, knowing that the
original touch controllers are no longer sold. To my surprise, I was
offered an RMA for both controllers, which...
I did eventually receive replacement controllers as well, 2 months after
I sent them off. The experience was so awful that I gave away my headset
and switched to a HTC Vive Pro 2 headset with index controllers. This
decision was mainly made out of pr...