Yep. 1st replacement was a refurbished. Wouldn't move past the connect
controllers prompt... sent it back. Got a 2nd one.. same thing. And I am
not a tech moron like they wanted to insinuate. Then to say it is a
known problem after talking to me like...
My request number is 5574276 I just sent back my 2nd refurbished headset
sent to replace the brand new one I purchased through Amazon. I have
been told I am getting a full kit replacement. Not sure if that means
another broken refurbished to buy time...
I am so disgusted right now myself. We sent in our quest 2 on August 21
because it would not charge or hold charge. They sent us a replacement
headset that would not begin the connection process and was stuck in the
controller connection screen. We r...
