I've been waiting for my replacement quest 2 for 6 weeks now. Has anyone
been waiting longer I wanted to know how bad the returns and replacement
system is.
Yes I got a brand new unit after some months and 100 pounds credit. I
just made a pest of my self and questioned them everyday escalating to
manager etc and eventually they gave in and gave me what I wanted and
more. Go be a pain in the arse and don'...
Here is the address to file a complaint letter if anyone is getting
nowhere like myself or being given faulty replacement I would suggest
sending a letter in case u need to go to small claims. 19.5 Process. Our
goal is to resolve claims fairly and qu...
Hi just to keep you updated. I've heard nothing yet and just wondered if
anyone had had any luck getting their quest replaced. I've not had mine
back yet and it's coming up to 2 months and unless I send a bunch of
messages to customer support I get n...
If we can prove its a common fault it will also cover people upto a year
and I think we can get enough people to testify to that. We also have 6
years from now to put in a claim.
