I bought my Q2 back in Nov21. Since then I have needed LOTS of
controller replacements. I was never too hard up about it because they
always issued a return and after sending it to Prague I would usually
recieve a replacement within 2-3 days. This ti...
I also got one of the two replacements this week. It was the right hand
controller if that helps anyone and I also havent heard anything back
about the second replacement. As it happens the controller they sent me
lasted all of 10 minutes before trac...
So today I got the automated message I should have got a month ago.
Finally ONE of my TWO controllers has been processed and I got the email
saying they had 'recieved my oculus'. Still nothing on the other
controller yet but my hope is that whatever ...
Nothing for me yet either. I was told I would be put on a priority list
when I last complained but that was over a week ago and still nothing.
More lies from customer service. I'm almost up to 4 weeks myself waiting
for a replacement for a pair of co...
I urge all UK customers or anyone who's had the misfortune of sending
their controller to this UK facility to reach out to watchdog. You're
not alone and a few have us have already written to watchdog. As always
with matters like these the more peopl...
Hey great information here I would be keen to prove it is a common fault
as my controllers or at least one controller has needed replacing every
6-8 weeks. I have also contacted watchdog and told them my story as well
as stating there are many others...
