I've received one of two but the other with no sign of on their system, I don't have high hopes. My advice would be to ship separately if sending more than one item. If you mean its processed on their end, pretty sure you'll get it. Itreally is an aw...

Exactly the same, still no idea about the second if I ever have to return anything again will not be using combined postage as they ask you to. My controllers were never logged into the system only delivery proof was available. For me this is worryin...

I received one control this week, they still don't have a clue about the other. Not even logged on the system, glad yours got back to you absolutely ridiculous customer service.

Its beyond a joke at this point. I have completely lost patience, if I had the money I'd move away from oculus. Unfortunately I do not I have no choice but to wait for replacements. Hopefully its s stocking issue which is being resolved otherwise I t...

Exactly the same issue, its been escalated to the investigation team, absolutely ridiculous. Mine arrived at West Midlands on the 11th October this was the first warranty repair I had requested. Not even had any sort of email from support, nothing at...