I just requested my University accounting department for the receipts of
the five pairs of Oculus 1's to demand reimbursement.Meta has not been
able to fix the glasses after 50 emails and three shipments of the units
to Ireland and back.For the life ...
I know. Still, I am very disappointed in Meta's ability to a) fix their
own stuff, b) create a client support organization that actually
delivers, and c) care about their clients.The last point also refers to
a Facebook account which a family member ...
I have three pairs of Oculus Quest that bricked when I updated them. I
did factory reset, I did everything I could, I sent them three times to
Meta to be fixed, got them back three times and no, they will not pair.
Not with WLAN on.Not with WLAN off....
It's painfully obvious you have not had to use the "services" of Meta's
customer support. I had five pairs of Quest VR glasses, three of which
bricked when being updated. Since then, the glasses have been traveling
between Finland and Ireland with no...