It's not a headset issue, or not only. I can charge my phone from the
Elite Strap with Battery, but it too disconnects after a few seconds.
And I am just returning it, no refund. But I also have a dead pixel on
the headset... so I think I'm just goin...
I just chatted with support, he was like, "best option right now is to
return it" and mentioned that tech support has no info if a software fix
will or even is possible. I pressed him for 30 mins on the question.