User Activity

Back in December (the 25th to be exact) my child's account was suspended. He had gotten a brand new meta quest 2 and logged in. He didn't even get to play on it. They wanted proof of his age. Fine, sent all the info in, the account remained suspended...
My kiddo got locked out of his account, on Christmas morning! He got a quest 3 as a gift and is a little heart-broken that he can't even use it as his account is now suspended. I have tried every possible troubleshooting procedure suggested on the Me...