That worked! Doesn’t make sense but it fixed the issue. He’s able to play now.

That did nothing the issue is because when you launch the game it says developer mode needs to be enabled and it cant be on kid accounts. So its making it so the game is unplayable for kids. Which is an issue when the game is rated for everyone to be...

Running into the exact same issue. Why would this be a thing for a game rated for everyone. Definitely needs to be fixed or game will get returned.