Hello,My child received a MetaQuest2 for Christmas, and I realized we
had set him up as the “primary user” when I attempted to link his
account to my parent account. He was listed as a “teen”, so I promptly
updated his birthday to reflect his age (10...
I’ve provided all this info multiple times, and have been given multiple
conflicting responses. Bounced back and forth between and endless stream
of “support agents”. I’ve still gotten absolutely nowhere. Was your
son’s account suspended? If so, I’m ...
Hi everyone!I’ve been unable to log in to my account on the community
forum with no answer as to why from Meta. Still spinning in circles with
their support team to get my son’s account enabled with no end in sight.
I refuse to verify my son’s age wi...
Could you actually get through via chat? I haven’t been able to connect
with anybody. This whole thing is overkill TBH, why the heck is it so
hard to just set up a child account? lol. Trying to be a responsible
parent, and they make it almost impossi...
I can’t even get through to anyone on live chat! I used the link and
nothing. I did hear back via email two days after submitting a support
ticket but it’s gone basically nowhere. I feel like I’m spinning in
circles trying to get this resolved
I couldn’t agree more! It’s almost as if we are being punished for
honesty, when we all easily could have lied and avoided this whole
scenario. Hopefully this issue sparks an update or something, because
this is beyond frustrating for kiddos and pare...