Yes, I'm contact with Amazon and they aproved return the headset with full refund.

Yes. tried discharged battery but when connect to charger, headset start restarting again. Externel battery tried too, same problem. I did contact with meta technical support, sent video and photo with problem. They said factory fault. But, the heads...

1. Can't turn off headset. Restart non stop till battery gone.2. Buttons not working3. Can't use volume buttons, headset will restarted.