I scratched my Quest 3 and my prescription glasses by following META's
directions in their printed instruction that stated you can use the unit
with glasses. DO NOT USE QUEST with GLASSES YOU WILL SCRATCH THE LENS.
Contacted support on Jan 5, 2024, a...
I feel your pain, I finally got my back, after almost 2 months (one for
get irt set up and one to get it back) yes they are nice emails but they
do not say anything. either they are a robot response or they disregard
the content of the email you sent...
So apparently now my case # is 06731088, Of course, no information as to
the resolution on it, I finding interesting that so far I have not had
the same person(or the same name) responding to the few emails I got,
WHEN CAN I EXPECT A RESOLUTION OF MY...
In god name what other information do you need? what is there to
discuss? I get no responses from you "special Team", what is your issue
now? Ship the darn unit out, or send a replacement voucher. You just
make vague responses and promises but you do...
Hell no, I gave them my current address (again), 2 more addresses, and
my work address still refusing to send my unit back, where the @#@$ you
people ship from?
No, I am not kind, I need you to contact Sergio or Ronaldo or Clolvis or
whatever he/they are calling themself today. So that I know they
received the email I sent.once you send them an email they never replay,
not sure they can be found, those are f...
