User Activity

Hello,I have been charging my quest three for 24+ hours. The orange light that indicates charging when not at full battery shows, but when I try to turn it on, it says it is at 0%. I can’t even open the special menu that allows a reboot or a factory ...
I had a refund for Among us Vr approved, but I did not get my quest cash back. Do I get it back in quest cash, or is something wrong? (It’s been more than a week since this has been approved)
I tried to refund Among us Vr, and it says the refund was approved, but I did not get my quest cash back. Does any one know why?