I contacted Meta support last week regarding a defective right
controller for my new headset. After informing them that I had already
followed the online troubleshooting steps and requested a warranty
service to save time, I only received the same tr...
Hello MetaQuest Support,I wanted to express my deep disappointment with
the level of support I've received. It seems that my messages are not
being properly read or addressed. For example, I mentioned that I didn’t
receive a shipping code, and the re...
I contacted tech support and received only one response in three days.
Now, they're ignoring my follow-up messages. This lack of communication
is unacceptable. I won't let my warranty expire just because tech
support refuses to address my issue.
