Last week we put my son's Meta Quest 2 on the charger, came back moments
later to smoke coming from it and a strong burning smell. Thankfully we
noticed what was happening and managed to turn the charger off and
disconnect from the headset. I contact...
I have still had no response whatsoever to my query through Meta
Customer Support. Is anyone in this company able to do anything
regarding this matter? How can I continue working with you for
assistance if no one from Meta contacts me?
The ticket is still open and I am still waiting for a response. I
contacted support again yesterday and they were shocked that nothing had
been done yet. They transferred the tickets to another member of the
"specialized team" as it had not been prog...