I had only had my brand new Quest 3 for a few weeks and the left
controller's trigger stopped working. That was a couple of months ago. I
turned to Meta Support and at first got a helpful email but after the
problem wasn't fixed now they're ignoring ...
I have been keeping an out for a couple of months now. How much longer
am I supposed to wait? Please can you provide me with a contact to take
this matter further? Thank you.
I've done this on three separate occasions now but am just being ignored
so there's no point in trying again. I have no choice but to just start
another thread on here and keep trying to get help from other people who
might have had the same problem ...
I went to the trouble of doing as asked but yet again no help and not
even any replies. It appears the warranty is worthless folks and the
customer service is appalling. The console just doesn't work properly.
The left trigger quickly stopped working...
I check my emails and spam folder every day but still no support despite
the warranty and it's been a few months now. Our headset is next to
useless for anything that requires a left trigger. Can anyone advise me
what we can do?
Thank you. I hope it won't take much longer as it's already been a
couple of months that we cannot properly play the games (we paid for)
that require the left trigger.