Did you get yours fixed? We are so relieved!! 

This worked!!! One million thank yous to this mother!! Mothers unite!

Evelien I spent days communicating with no result. I'm going to post a video to socials tonight of the problems so that perhaps moms everywhere can brainstorm.

Yeah I sent 75 private messages amd didn't get the issue resolved.  

Only positive thing about reading this message, is now I know that I am not crazy. Our family is 75 emails in, with the exact same issues that you are writing about and guess what we are no closer to having a solution. We have reset the Wi-Fi we have...