I returned my Meta Quest 3 headset & they received & acknowledged all
was well & that I'd get my money back within 7 days. I reached out after
day 7 to find out why I had not received my refund only to be told "they
had a problem processing the refun...
I tried reaching out to them to no avail! It has been 28 days since
they've acknowledged receipt of my returned headset and Meta still
hasn't refunded my $600 payment. They promised to refund my payment
within 7 days after acknowledging receipt of th...
I WISHED that I had seen this before I purchased a Meta Product! They
don't like posts like this but if customers are consistent saying this
about Meta not giving customers options for support outside of AI bots,
they should evaluate and fix that iss...
I returned my Meta Quest headset for a refund and followed all of Meta's
instructions. Multiple support reps verified receipt and promised I'd
get my $600 back in 7 days. It is going on 12 days and they can't figure
out why my refund hasn't processed...
After not getting help with a problem with a Supernatural subscription
that I paid for that Meta couldn't figure out how to resolve (they
cancelled my supernatural subscription in error before I could activate
it and did NOTHING to fix it for 3 weeks...
I will also join this topic as I believe there's a BIGGER problem! I
purchased a new Meta Quest 3 headset with the Supernatural fitness app
as a bundle 3 weeks ago and have never been able to redeem/activate the
app! I've been in a constant loop with...