@Goldy0shi wrote:Same problem here with the headset, when i try to claim a replacement and enters my serial, it just says my device is not affected, but it still is. Customer support just takes bumps me around asking the same questions over and over ...

Well done and I hope all goes well. I'm back on the roundabout again, out of warranty, buy refurbished blah, blah!I also must have the most sarcastic customer support person ever, Geogina, look out for that one!Wish I had a job like theirs where actu...