To those affected by the failed software update rolled out by Meta... We
had been compiling a list of people affected only for Meta to 'Spam' our
thread (Unacceptable Response to Software Update Breaking Device). If
you have been affected by the soft...
Last night I pulled out our Oculus Two for a game night. Since
purchasing it (when they first came out) it has been used sparingly and
always stored in its original box on a shelf. It has been awhile since
we used it so I wasn't shocked when it said ...
If you are still having an issue, try filing a claim at this
link:Product claim eligibility | Meta Store Make sure to use the serial
number on your actual device (not the one on your Meta account/online)
EDIT: I HAD BEEN USING THE SERIAL NUMBER PROVIDED ON MY META ACCOUNT
DASHBOARD- DO NOT USE THIS SERIAL NUMBER. WHEN I USED THE SERIAL NUMBER
LOCATED ON MY ACTUAL DEVICE (WHICH DIFFERED FROM THE ONE THAT WAS ON MY
ACCOUNT), I WAS ABLE TO GET TO THE SC...
Hi!I think it would be helpful to directly acknowledge members with
devices without a warranty, since they are still unsure if they are
going to be included in the 'fix'. At this point the only thing they
have heard from customer service is there is ...
Even if your device was the first one ever purchased, you would deserve
a fix! They are going to try to get as many people as possible to buy
into their $150 (more in other countries) refurbished devices because
that means one less person sticking ar...
