You have to have an open case number, they emailed me asking if my issue
was resolved. I emailed back saying NO it was not resolved thats when
they emailed me back asking for. My info and offering to replace my unit
and a credit. keep an eye out for ...
Got this email response last night. Looks like they know they have to do
something and are starting.Greetings from Meta Store Support, and I hope
this email finds you well!My name is Francis from Meta Store Support.
I'm the one who will assist you on...
How can you resolve a software issue when many of us cannot even turn on
the headsets anymore due to the update Meta sent. OOW offer is
unacceptable since the problem was caused directly by Meta not by
anything any of the users did.Just need a lawyer...
