Hi,My Oculus Quest 2 doesn't power on after software update during
Christmas time, the LED also are switched off during charging.I asked
also meta support, she send me a Link in order to set my delivery
address for replacement. But I'm from Ssitzerla...
Here additional conversation with a WhatsApp agent (not sure if a bot or
a human ;)). I'm curious what would be the answers via e-mail or if some
support member will contact me at least.[10:11, 1/10/2025] Antonio
Carlucci: Hi, I'd like help with a pr...
I had the same problem with my Quest2 as you mentioned above. My Oculus
Quest 2 doesn't power on after software update during Christmas time,
the LED also are switched off during charging.I asked also meta support,
she send me a Link in order to set ...
are you able here (https://www.meta.com/help/product-claim/quest-2/) to
change the country dropdown menu in the delivery address section for the
replacement? You need first to insert the serial number of the headset
(not the sn of the device ;))
so far, no answer too. I posted also a new conversation here
https://communityforums.atmeta.com/t5/Quest-Development/Quest-2-doesn-t-switch-on-after-software-update-and-after/m-p/1283055#M10870
Try to insert the serial number from the headset. You find it on the
left side, when you remove the cover from the elastic band. The serial
number that you provided first is a general one for the entire
device.The same happened to me. I tries also a ...
