After working with technical support on a problem with frequent WIFI
disconnects, I was asked to return my two-week-old Quest 3 headset. I
shipped my headset to Texas. It was received and accepted. After about a
week, I was notified that my replaceme...
I finally resolved this, but it required several tries. The issue was
that my address was not recognized in their shipping database because it
was a new construction. I am having the replacement shipped to an
alternate address.