To by pass the support delay tactics you need to provide this
information upfront.a Picture or video of the issue and the following
informationYou are on the latest version of the Oculus runtime, version
1.6.0The serial number of your Rift unit - loc...
cybereality said: Really sorry about this. Defects can happen with any
product. I understand the support wait time can be long, but someone
will respond to you at some point. Thanks.On a $600 item this is not an
acceptable response.
I just got this delay tactic after I filed a complaint to PayPal. Could
they have not asked for this initially or even a week ago? Thank you for
your patience in hearing back from us, and my apologies for the
delay.We'd absolutely like to take a furt...
My right screen is hazy due to dim and spotty pixels. I have about 5
stuck on and many is various states that makes it look like the
Milky-way when looking at dark scenes.