I've had the worst customer service experience with Oculus's customer
service. I've been working on this issue since May 24 and still no
resolution! How do I file a complaint against this representative that
has not at all been helpful. It's been a v...
I'd like the option to be able to create my on sub-menu structure to my
Library. Right now, all you have to pick from is "played recently",
"comfort" or "A-Z". But, I'd like to be able to create new sub-menus so
I can organize my games the way I like...
When will the touch be available for pre-order? I believe pre-orders for
the Touch will first become available to people who already have Oculus.
How will this work? Is it an e-mail and when should I expect it? What is
the expect cost? Any informatio...
I'm using the same Oculus account that I used for my Samsung VR, yet it
looks like I need to repurchase all the games I already own. Is there a
step I'm missing to transfer or redownload my games?
I also really wish these guys had a phone number to contact customer
service. My new Rift S headset wasn't working properly, so I opened a
ticket on May 24. After weeks of back and forth troubleshooting, they
asked me to ship it back for a replacemen...
Worst customer service ever. I returned the Oculus Rift S (they received
it back/delivered over a week ago), and it's been 5 days with NO E-MAIL
RESPONSE, and no one can tell me when they will ship my replacement.
Over a month now of troubleshooting,...