I had the same issue, 1st reply will be the usual stock response. Keep at them and ask for a refund with a view to re-purchase as i don't think there is anything they can do about it. I got mine after answering some purchase validation questions - th...

Uninstalling Nvidia HD audio driver worked for me. I was on the verge of sending both my cables back.

Kentobi said: Vader is a Quest exclusive game. It doesn’t run through Rift at all.I have all 3 episodes on Quest and Rift S.

I had the same issue on my rift s - looked fine on the quest.Try this fix - worked for me.https://www.reddit.com/r/ValveIndex/comments/c8fmvu/vader_immortal_brightness_fix/

Me too, can't update apps....